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Virus & Spyware

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virusViruses and spyware are the number one reason our clients contact us. If you're getting an error message that indicates that your computer has a virus, or if it's just not working properly and you suspect something might be wrong, let us take care of it for you!

Unlike other computer repair services, we will not "format and re-install" unless it is absolutely necessary. We are very successful at removing viruses without the need to reinstall all of your software, thus saving you a lot of time and effort and getting your computer back to you the way you remember it.

Although we do offer On-Site Assistance, virus removal generally needs to take place In-Shop so that we can connect the infected computer to our systems for proper removal. Also, virus scans can sometimes take hours to complete. With the computer In-Shop, the technician can work on another computer while waiting for a virus scan to finish. This will help reduce your cost, as opposed to having to pay to have a technician wait for those scans to complete at your home.

The CPR Complete Care service special includes virus and spyware removal, CPR Security Suite installation, and data backup (if needed). See our Service Rates.

contact2Contact us at (808) 853-7715, or schedule your appointment using the Service Request.

virusWhat We Do

  • We will locate and remove all Spyware, Viruses, and Malware
  • We'll also remove malicious threats (Trojans, Rootkits, etc..)
  • We'll find problems your security software missed
  • We'll clean all files that may have been infected
  • We'll tidy up any operating system issues
  • Special: CPR Security Suite included!

 

CPRCPR Security Suite

When we service infected computers, we offer the CPR Security Suite as a reliable alternative to expensive anti-virus and anti-spyware solutions. The CPR Security Suite is a collection of openly shared security applications and enhancements, which are actively complemented by one another. It consists of 1 anti-virus/spyware/malware, 3 system scanners, and the CPR Remote Support application, which are carefully tweaked and updated to provide the latest security solution for your system.

Checklist

Before You Come In For Repair:
(Optional)

  • Make notes about your problem
  • Backup your computer
  • Change your password


Coming To CPR For Repair:

  • Schedule your appointment
  • Bring your computer adapter
  • Don't bring your keyboard/mouse
  • Ask us about upgrades


During And After Your Repair:

  • Check service status online
  • Once ready, the tech calls you
  • Pick up your computer
  • Verify your issue was resolved
  • Start backing up your data

Happy Clients

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