We charge a non-refundable fee of $75 for cleaning the computer and determining the extent of the spill damage. When you bring your computer in for a spill cleaning, we completely disassemble it and clean the affected parts. Then we reassemble the computer and test it to determine if any of the parts need to be replaced. A technician will then call you with the cost to replace any damaged parts; at that point you can choose to continue the repair or opt to perform a data backup of your files. You'll get the same advice we'd give a good friend; if it makes more sense to purchase a new computer, we'll let you know.
Contact us at (808) 853-7715, or schedule your appointment using the Service Request.
What We Do
- We will disassemble your unit, and clean affected parts
- We'll reseat internal components, cables and wires
- We'll replace any defective components (extra charges may apply)
- We'll backup ALL your personal data, if necessary
Frequently Asked Questions
- What are the chances my computer will be OK?
The chances are surprisingly good. But keep in mind, most spill damaged computers will require replacement parts.
- My computer won't turn on after a spill. Is it worth cleaning?
If the computer is fairly new, it makes sense to attempt a spill cleaning. If it is older than five years, it may be time to consider a new unit.
- How does this affect my manufacturer's warranty?
The manufacturer's warranty does not cover damage caused by spills. They charges pretty steep prices to deal with spill damaged computers. Our prices are much more reasonable.
- Is there some type of warranty on spill cleaning?
No. We offer a standard 30 day warranty on the replaced parts unless otherwise specified at the time of the repair. We do not warranty the entire computer.
- It was just a little liquid. How could that have killed my computer?
It really depends on where the liquid made contact with the internal components. The tiniest amount of liquid could cause a logic board to fail. (The logic board is the main circuit board in your computer that connects to every part of the machine.) The logic board of a computer is densely crowded with many sensitive components.