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  • CPR ℠ Support Force

    Web: http://www.cprhi.com
    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Welcome to CPR. We are a firm that specializes in information technology development and support. We’re based out of Honolulu, Hawaii. Our objective as a company is to offer businesses of all sizes top-notch information technology maintenance. With extensive experience in data management, web development, managed IT services, and hardware/software support, CPR ℠ Support Force offers complete solutions for your information technology requirements.

    We provide a broad range of service options to small, and medium businesses to help manage their IT support services better by providing round the clock system monitoring and cloud backup solutions. We also provide emergency services such as computer repair and data recovery to personal users in Honolulu.

    Originally founded as Planet Hi-Tech with offices in the U.S., Brazil and Portugal, the CPR staff members have been actively providing IT support services since 2001. Our objective is to expand capabilities and deliver even greater value to our clients through state of the art software and personalized friendly service. Our business philosophy is to provide rapid response while ensuring satisfaction.

    We continue to grow our computer repair and support operations, by constantly acquiring new professional certifications to deliver an ever expanding portfolio of solutions to our clients. The plan is to focus on new technologies and expanded capabilities to deliver even greater value to our clients, while maintaining our reputation for personalized service.

  • “certifications”
    Certifications

    Microsoft Windows Credentials
    Certified as MCTS (Microsoft Certified Technology Specialist), CompTIA A+ (All Around Software/Hardware PC Support), and CompTIA Network+.

    Apple Credentials Credentials
    Certified as ACMT (Apple Care Macintosh Technician), ACSP (Apple Care Support Professional), ACTC (Apple Care Technical Coordinator).

    Systems & Web Security Credentials
    Certified as CEH (Certified Ethical Hacker), CompTIA Security+ and CompTIA Network+.

  • Commitment

    CPR has created this statement in order to demonstrate our commitment to privacy issues. The following discloses the information gathering and dissemination practices for CPR.
 At CPR, we are very committed to your privacy, and here is our privacy promise to you: We respect your rights. We never sell, trade or transfer your personal information outside our company. We collect only basic information at the time you submit a service request. This information includes your name, email and phone number. Your personal information is used solely by CPR to fulfill your request for services or to contact you regarding your repair or support.

    Confidentiality

    Your personal data is safe. Any and all information gathered or that CPR comes in contact with is considered and treated as confidential information. This information is never released to anyone other than yourself or those you specify as having need of it. Moreover, we are committed not to store, access or interact in any way with any personal or business data (information), unless otherwise requested and authorized by the client.

    Illegal Apps

    CPR will not install any type of illegal software. We require software CDs or DVDs along with all product key code data from our clients, before installing or reinstalling any software applications (i.e. Windows OS, MS Office, etc.).

    Virus Removal

    CPR cannot offer warranty on any malware and virus removal jobs. Once infections have been removed and the computer has been cleaned, only the user have control over the websites visited and applications installed, which could potentially lead to a reinfection of the computer's operating system.

    On-Site Support

    The computer case might need to be opened for diagnosis in case of hardware issues. An adult over the age of 18 must be present while technician is on-site. Computer must be easily accessible at time of scheduled appointment. Changes in appointments should be made at least 8 hours in advance by calling CPR. CPR reserves the right to rearrange or cancel appointments but will make every effort to accommodate customer's first choice of date and time. Additional charges apply for required (or optional) parts and/or hardware and software upgrades needed to complete the requested service. Parts and software purchased for repair are subject to their individual warranty as applied by the manufacturer. CPR guarantees the workmanship of the requested service for seven days following the date the service was performed. Subsequent reconfiguration or changes and modifications to the computers or products serviced void the labor warranty. Labor offers must be prepaid on pick-up and delivery based services. Once diagnostic has been issued, the computer will be serviced. Computer will be delivered in condition stated on diagnostics sheet. CPR will not be held responsible for problems of any kind, hardware or software, after delivery. Applies to home-office and pick-up-delivery based services. CPR will not be held responsible for any warranty issues after computer case has been opened. Service and delivery can take longer than the estimated time, which can be related to slow computer performance, bad hardware, no hardware available in store or manufacturer, power outage, and even auto traffic rush hours.

  • Green Practices

    CPR is a socially and environmentally responsible firm with the mission of creating a clean environment, by addressing the growing electronic waste conditions we face today. This is achieved by keeping electronic components running efficiently through our computer repair and support services, using recycled material, and by educating our clients by providing environmentally friendly tips. CPR gives individuals and businesses the opportunity to reduce their electronic waste footprint while learning more about the e-waste crisis via the READ Blog. CPR's repair and support specialists aim to extend the life of computers for homes and businesses, while ensuring that end-of-life units are recycled securely and responsibly in Hawaii.

    Support Services

    By extending the useful life of computers though CPR's repair and support services, companies are able to increase efficiency, reduce costs (associated with purchasing new units), and decrease their environmental footprint. CPR's repair and support services are tailored towards businesses that are unable to justify a full-time tech support staff. Our IT specialists provide in-shop, remote, and on-site technical support services that increase office efficiency through computer optimization, network mapping and maintenance, system updates, standardization, data management, etc.

    Repair Services

    The CPR repair service has enabled hundreds of individuals and businesses extend the useful life of their computers, resulting in a reduction of the amount of e-waste generated. Our IT specialists can permanently remove viruses and spyware, optimize your system, update drivers, fix registry errors, back up data, install software and repair/replace/install hardware components.

    Reuse Services

    CPR is able to repair and reuse approximately 40% of all computer components donated by our residential and business clients, for in-shop use. These items are then used for diagnostics purposes.

    Advanced Data Security

    For your peace of mind, CPR offers data destruction services, such as in-shop, and mail-in DOE and/or DOD compliant hard drive destruction format. Discarded or donated computers, media disks are the primary source of information for identity thieves. These items should not be viewed as trash, but rather as sources of confidential data. The Federal Trade Commission estimates that about 9,000,000 americans are victims of identity theft per year. A number of these cases will occur as a result of inadequate or improper data disposal. The great majority of US recycling companies will ship electronic waste overseas. Identity thieves are able to buy and fish though thousands of hard drives and media disks at a time in order to pull social security numbers, passport photos and addresses to create new identities, birth certificates, online passwords, bank account information, credit cards, take out loans and empty bank accounts.

CPR ℠ Support Force

Web: http://www.cprhi.com
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (808) 853-7715

Welcome to CPR. We are a firm that specializes in information technology development and support. We’re based out of Honolulu, Hawaii. Our objective as a company is to offer businesses of all sizes top-notch information technology maintenance. With extensive experience in data management, web development, managed IT services, and hardware/software support, CPR ℠ Support Force offers complete solutions for your information technology requirements.

We provide a broad range of service options to small, and medium businesses to help manage their IT support services better by providing round the clock system monitoring and cloud backup solutions. We also provide emergency services such as computer repair and data recovery to personal users in Honolulu.

Originally founded as Planet Hi-Tech with offices in the U.S., Brazil and Portugal, the CPR staff members have been actively providing IT support services since 2001. Our objective is to expand capabilities and deliver even greater value to our clients through state of the art software and personalized friendly service. Our business philosophy is to provide rapid response while ensuring satisfaction.

We continue to grow our computer repair and support operations, by constantly acquiring new professional certifications to deliver an ever expanding portfolio of solutions to our clients. The plan is to focus on new technologies and expanded capabilities to deliver even greater value to our clients, while maintaining our reputation for personalized service.


Certifications

Microsoft Credentials
Certified as MCTS (Microsoft Certified Technology Specialist), CompTIA A+ (All Around Software/Hardware PC Support), and CompTIA Network+.

Apple Credentials Credentials
Certified as ACMT (Apple Care Macintosh Technician), ACSP (Apple Care Support Professional), ACTC (Apple Care Technical Coordinator).

Systems & Web Security Credentials
Certified as CEH (Certified Ethical Hacker), CompTIA Security+ and CompTIA Network+.

  • Check your

    Service Status

    Ongoing updates for all computer repair and data management jobs. You can also review previously
    completed jobs.

     

  • Reviews from

    Our Satisfied Patrons

    "Nothing but great results from CPR! Very professional, fast,efficient, and quality service! "

    - Jason Takara

     

  • 2015 Award

    Best of Honolulu

    Going strong! For the third year in a row, CPR is awarded the Best of Honolulu for IT services, computer repair and data management.

     

  • The

    CPR Team

  • "We craft functional, modern websites, and help people find them."

    @cprtech

  • "Websites promote you 24/7: No employee will do that."

    @cprtech